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What's Included?
  • The Divaaz.com Certificate of Authenticity
  • The Gorgeous Divaaz.com Signature Packaging
  • Free International Shipping worldwide
  • 45 Day Return Policy
Shipping Policies
  • A signature is required on all shipments over $1000 and all International Shipments.
  • Insurance coverage is provided until your package reaches its destination.
For International Shipments
  • Customers are liable to pay the local import duties/taxes, as applicable in their country of import.
  • All returns/exchanges from International destinations will be shipped by customers at their cost with full value insurance of all items being returned. Any import duty paid by Divaaz.com for such returns will be deducted from the refund to be processed for the customer.
  • We offer Free International Shipping via FedEx, UPS or USPS.
  • For more information (including duties and taxes) on international shipments, see our International Policies page.
Shipping Terms
We ship international orders via FedEx and UPS. The rough arrival times at your destination will be mentioned by us in the email notifying dispatch by us. We will make sure that the merchandise is delivered to you in the shortest possible time in keeping with our customer service standards. We will also provide you the courier details along with the tracking numbers used to ship the goods to you.. Please do write in to us at customercare@divaaz.com in case of any queries.
Insurance of Shipment
All Divaaz.com international shipments are under insurance coverage until the package reaches its destination. We advise clients and/or their recipients to be available at the shipping address at the time of delivery; as once delivered, Divaaz.com does not hold any responsibility for the parcel.
Order Payment Conditions
Payments will automatically convert into USD on your credit card; you can see the products in your local currencies. At the last page of checkout you can see the amount in USD which will be charged on your account if placed via credit card.
We also accept payments via Wire Transfer directly into our account in Jaipur, India. Once the wire transfer is received, we will process your order for shipment. For more details on order payment conditions, please contact our Customer care at customercare@Divaaz.com.
International Customs, Duties and Taxes
The local customs office of the destination country may impose customs fees, import duties, taxes, and compliance and other government agency charges to your international order. The recipient of the shipment will be responsible for all the additional charges required for customs clearance. On the arrival of your order at customs, you will either be contacted by our shipper or directly by the customs office to arrange for the payment of any charges that may be due.
Divaaz.com has no control over the estimated duty and tax rates levied by the Governments. As the actual amount charged by customs may differ from country to country, we encourage to check your local custom duties and taxes from your country's customs office for any further details.
Privacy Policy
Please note that the destination country customs office is authorized for the opening and inspection of the international shipments. Additionally, if required we are liable to provide the information about your order, shipment and products contained therein.
If for any reason the shipment is returned from customs, the shipping amount will be deducted while processing the refund.
Return Policy
Divaaz.com offers a 45-day money back guarantee for items returned in their original condition. The 45-day limit will commence from the date of shipment specified on the Divaaz.com invoice. The items should be fully insured with no damage or alteration. For more details please contact our customer care.
 
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